Legal

Privacy Policy

Effective April 1, 2026

On this page

Meaningful Technology Inc. ("Company", "we", "us", "our") is committed to protecting your privacy and ensuring you have a positive experience on our platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Meaningful platform, including our website, mobile applications, and related services ("Platform").

Meaningful Technology Inc. is a British Columbia-based company subject to the Personal Information Protection Act ("PIPA"). This privacy policy is designed to comply with PIPA and other applicable privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Commitment to Privacy

We are deeply committed to protecting your personal information and respecting your privacy rights. Our privacy practices are designed to ensure that:

Personal information is collected only for legitimate business purposes
Your information is used in a manner consistent with your expectations
Your information is protected with appropriate security measures
You have the right to access, correct, and control your information

PIPA Compliance

Meaningful Technology Inc. is committed to complying with the Personal Information Protection Act (PIPA) of British Columbia. PIPA establishes rules for how private sector organizations in BC collect, use, and disclose personal information. Our privacy practices are built on the 10 PIPA principles and this Privacy Policy demonstrates our commitment to each of these principles.

Definition of Personal Information

Personal information is any information about an identifiable individual. In the context of our Platform, personal information includes:

Name, email address, and phone number
Mailing address and billing address
Organization affiliation and position
Donation history and financial transaction information
Volunteer records and participation history
Event registrations and attendance records
Communication history including emails and messages
Profile visibility settings and consent records
IP addresses and device information
Payment tokens and billing information

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when:

Creating or updating your account
Making donations or processing payments
Registering for events or volunteer opportunities
Subscribing to newsletters or communications
Communicating with our team or other members

Information Collected Automatically

When you access our Platform, we automatically collect:

IP address and device identifiers
Browser type and operating system
Pages visited and features used
Session recordings and interaction events
Referral source and click patterns

Purposes for Collecting Personal Information

We collect and use personal information for the following purposes:

Account management and identity verification
Processing donations and payments
Managing memberships and volunteer programs
Facilitating event registration and coordination
Sending communications, updates, and newsletters
Providing customer support and technical assistance
Personalizing your experience on the Platform
Analytics and improvement of Platform features
Fraud detection and security monitoring
Compliance with legal and regulatory obligations

We obtain your consent for the collection, use, and disclosure of personal information as required by PIPA. Consent may be:

Express: Written or verbal consent provided by you directly
Implied: Inferred from your actions and the context of our relationship

For sensitive personal information and certain uses (such as marketing communications and advanced analytics), we obtain express, informed consent. You can manage your consent preferences by contacting support@meaningful.ca at any time.

You have the right to withdraw your consent for the use and disclosure of personal information at any time, subject to legal and contractual restrictions. To withdraw consent, you may:

Contact support@meaningful.ca
Click "unsubscribe" in promotional emails

Limits on Use and Disclosure

Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. We do not sell personal information to third parties for commercial gain.

We may disclose personal information to:

Service providers who assist us in operating the Platform
Affiliated organizations with your consent
Law enforcement when required by legal process
Successors or acquirers in the event of merger or acquisition

Third-Party Service Providers

We engage third-party service providers to help operate the Platform and support our business functions. These service providers are contractually obligated to use your information only as necessary to provide services to us and must maintain appropriate security measures. Below are the third-party integrations used by Meaningful:

Stripe - Payment Processing

Purpose: Processes donations and membership payments

Information shared: Name, email, billing address, payment tokens. Stripe does not store full credit card details on our systems. Visit Stripe's privacy policy: https://stripe.com/privacy

SendGrid - Email Communications

Purpose: Delivers transactional and marketing emails

Information shared: Email addresses, email content, engagement metrics (opens, clicks). Visit SendGrid's privacy policy: https://sendgrid.com/policies/privacy

Twilio - SMS Communications

Purpose: Sends SMS notifications and reminders

Information shared: Phone numbers, message content. Visit Twilio's privacy policy: https://www.twilio.com/legal/privacy

Nylas - Email and Calendar Integration

Purpose: Integrates with user email and calendar systems for seamless communication management

Information shared: Email access, calendar events, email metadata, message content. Visit Nylas's privacy policy: https://www.nylas.com/privacy

OpenAI - AI and Machine Learning

Purpose: Powers AI-assisted features for transcription analysis and intelligent recommendations

Information shared: Transcripts, email content, participant names (only when necessary for feature use)

Data Protection: We have executed a Data Processing Agreement with OpenAI. Use of OpenAI features requires your explicit opt-in consent. OpenAI does not use your data for model training without separate consent. Visit OpenAI's privacy policy: https://openai.com/privacy

PostHog - Analytics

Purpose: Provides product analytics and feature usage insights

Information shared: Session recordings, interaction events, device information. PostHog respects your privacy choices and provides opt-out options. Visit PostHog's privacy policy: https://posthog.com/privacy

Customer.io - Marketing Automation

Purpose: Automates email campaigns and personalized communications

Information shared: Profile data, email address, phone number, interaction events. Visit Customer.io's privacy policy: https://customer.io/privacy

Right to Access Personal Information

You have the right to request access to your personal information held by Meaningful Technology Inc. Under PIPA, you may request to know:

Whether we hold your personal information
What personal information we hold about you
How we use your information
To whom we disclose your information

How to Access Your Personal Information

You can access and manage much of your personal information directly on the Platform. To request a formal access to personal information, please:

Submit a written request to: support@meaningful.ca
Include sufficient information to identify you and the information you seek
Provide proof of identity if requested
We will respond to your request within 30 days in accordance with PIPA requirements

Accuracy of Personal Information

We are committed to maintaining the accuracy, completeness, and currency of personal information. We take reasonable steps to:

Verify information during collection
Update information when changes are brought to our attention
Enable you to update your own information
Note information as disputed if you contest its accuracy

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods vary depending on the type of information and the context:

Account information: Retained for the duration of your account plus 2 years
Transaction records: Retained for 7 years for tax and legal compliance
Marketing communications: Retained until you unsubscribe
Session logs and analytics: Retained for up to 90 days
Legal holds: Retained for the duration of litigation or investigation

Destruction of Personal Information

Personal information that is no longer required to fulfill its identified purposes is destroyed in a secure manner. Our destruction procedures include:

Secure deletion from databases
Shredding of physical documents
Permanent erasure from backup systems
Anonymization of data when appropriate

Security of Personal Information

We implement comprehensive administrative, physical, and technological safeguards to protect personal information from unauthorized access, use, disclosure, modification, or destruction.

Administrative Safeguards

Access controls limiting information to authorized personnel
Employee training on privacy and security practices
Confidentiality agreements with all staff and contractors
Privacy incident response procedures

Technological Safeguards

Encryption of data in transit (SSL/TLS) at rest.
Firewalls and intrusion detection systems
Multi-factor authentication for account access
Regular security audits and penetration testing
Secure API key and credential management
Regular software updates and patch management

Cross-Border Transfer of Personal Data

Meaningful Technology Inc. is a Canadian company headquartered in British Columbia. Our primary database infrastructure is hosted on MongoDB Atlas servers located in the United States (Oregon, us-west-2 region). While our company is based in Canada, your personal data is stored and processed on US-based servers.

However, some of your personal information may be transferred to, processed, and maintained on servers or systems located outside of Canada — specifically in the United States — through our third-party service providers. The following vendors process personal data on US-based infrastructure: Stripe (payment processing), SendGrid (email delivery), Twilio (SMS), Nylas (email and calendar integration), OpenAI (AI-powered features, opt-in only), PostHog (analytics), and Customer.io (marketing automation).

Where personal data is transferred outside of Canada, we ensure that adequate safeguards are in place to protect your information in accordance with PIPA. These safeguards include:

Signed Data Processing Agreements (DPAs) with all third-party service providers, requiring them to protect personal data to a standard equivalent to Canadian privacy law
Contractual clauses requiring vendors to implement appropriate technical and organizational security measures
Encryption of data in transit (TLS/HTTPS) between our servers and all third-party services
Regular review and verification of vendor compliance with their contractual privacy obligations
Data minimization practices — we only share the minimum personal information necessary for each service to perform its function

Please be aware that data protection laws in the United States may differ from those in Canada. By using our Platform and consenting to this Privacy Policy, you acknowledge that your personal information may be transferred to and processed in the United States through our service providers. No transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information as described in this policy.

For EU residents, cross-border transfers are governed by Standard Contractual Clauses (SCCs) as required by the GDPR. For questions about where your data is stored or processed, contact our Privacy Officer at raaj@meaningful.ca.

Privacy Breach Notification

In the event of an unauthorized access or disclosure of personal information that compromises security or privacy, we will:

Notify affected individuals without unreasonable delay
Provide information about the nature of the breach
Advise of steps individuals can take to protect themselves
Notify the BC Office of the Information and Privacy Commissioner when required by law

Privacy Complaints and Dispute Resolution

If you believe your privacy has been violated or you wish to lodge a complaint about our privacy practices, please contact our Privacy Officer:

Raaj Chatterjee

Meaningful Technology Inc.

Email: raaj@meaningful.ca

We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the BC Office of the Information and Privacy Commissioner.

BC Office of the Information and Privacy Commissioner: https://www.oipc.bc.ca or 1-800-663-9453

Right to Obtain OIPC Assistance

You have the right to file a complaint with the Office of the Information and Privacy Commissioner (OIPC) if you believe we have not complied with PIPA. The OIPC is an independent office that handles privacy complaints and provides guidance on privacy matters.

You can contact the BC OIPC at: BC Office of the Information and Privacy Commissioner, 947 Fort Street, Victoria, BC V8V 3K3, Telephone: 250-356-1851 or 1-800-663-9453, Website: https://www.oipc.bc.ca

If you are a resident of the European Union or European Economic Area, your personal information is protected by the General Data Protection Regulation (GDPR). In addition to the rights outlined in this policy, you have the following GDPR rights:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

CCPA Compliance (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect
Right to know whether we sell or share personal information
Right to delete personal information
Right to opt-out of the sale or sharing of personal information
Right to correct inaccurate personal information
Right to limit the use and disclosure of sensitive personal information

Children's Privacy

The Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and understand how you use the Platform. Types of cookies used include:

Essential cookies: Required for basic functionality and security
Performance cookies: Measure how visitors use the Platform
Functional cookies: Remember preferences and settings
Targeting cookies: Deliver relevant content and advertisements

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may limit Platform functionality.

Zoom Integration and Video Communications

When you use video conferencing features powered by Zoom through our Platform, the following applies:

Your video, audio, and screen share data is transmitted through Zoom's secure servers
Zoom meetings may be recorded if enabled, and you will receive notification
Zoom's privacy practices govern Zoom's processing of your data
We use Nylas API to integrate calendar and email capabilities

Please review Zoom's privacy policy at https://zoom.us/privacy for more information about how Zoom processes your information.

Links to Third-Party Websites

The Platform may contain links to third-party websites. This Privacy Policy applies only to our Platform. We are not responsible for the privacy practices of external websites. When you click on third-party links, you leave our Platform and are subject to the privacy policies of those third parties. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date.

Your continued use of the Platform following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed of how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Meaningful Technology Inc.

Location: British Columbia, Canada

Privacy Officer: Raaj Chatterjee